Terms & Conditions

Effective Date: Nov 7, 2025

Thank you for choosing Beloved Bumps Pte. Ltd. (“Beloved Bumps”, “we”, “our”, “us”). We’re committed to supporting parents through every stage of pregnancy and early parenthood. The following terms outline how our services operate and how we work together to ensure the best possible experience for you.

1. About our Service

Beloved Bumps provides educational classes and sessions designed to offer general pre- and postnatal information. These include prenatal courses, postnatal workshops, lactation consultations, home visits, and first aid training.
All information shared through our services is general, educational, and evidence-based. It should never replace individual medical advice from your doctor, obstetrician, or qualified healthcare provider.

2. Our Team & Partners

Midwives & Doulas

All antenatal, prenatal, newborn care, and postnatal services are taught by qualified midwives and doulas. While our team is experienced in maternal and infant care, our sessions do not provide medical diagnosis or individualised care plans.

First Aid & CPR trainers

Our First Aid and CPR instructors follow current Singapore Resuscitation and First Aid Council (SRFAC) and international guidelines.
Information provided is accurate to the best of our knowledge, but Beloved Bumps is not liable for actions taken based on course content. Always seek medical attention if you are concerned about your or your child’s health

Partner Practitioners

We proudly collaborate with trusted external practitioners and organisations. These partners operate independently, and while we share their credentials as provided to us, Beloved Bumps does not verify or assume responsibility for their qualifications or outcomes.

 

3. Class Purpose & Content

Our classes are designed to complement, not replace, advice from your healthcare provider. All information is kept up-to-date and reflective of current professional standards.

Course fees include all materials supplied during your class.
All Beloved Bumps resources are copyright protected and may only be used for personal, non-commercial purposes.

4. Attendance & Liability

Please take care of your belongings during our sessions. Beloved Bumps is not liable for loss, injury, or damage to personal property or individuals while attending our classes or events.
If you feel unwell during a class, please seek medical attention immediately.

5. Equipment Hire

By hiring of the TENs machine from Beloved Bumps, you agree to return it in the same condition it was provided. Any lost, damaged, or non-returned equipment will incur a replacement fee of $200. 

6. Cancellations & Refunds

We understand that life changes quickly when you’re expecting a baby. The following outlines our refund and rescheduling policies.

General Guidelines

  • Discount Codes must be applied at checkout; they cannot be added retroactively.

  • A minimum number of participants is required to run each group class. If minimum numbers aren’t met, a full refund will be issued.

  • Refunds are not provided for missed classes unless stated otherwise.

 
Prenatal / Antenatal Courses (4week, 2week, Weekend Intensive) 
  • More than 6 weeks before course: Full refund less 10% admin fee.

  • 4–6 weeks before course: 50% refund less 10% admin fee

  • Less than 4 weeks: No refund (exceptions may apply at management discretion).

  • Missed sessions may be made up in another group (subject to availability).

Prenatal Workshops (Active Birth, Essential Newborn) 
  • More than 6 weeks before course: Full refund. 

  • 4-6 weeks before course: Full refund less 10% admin fee 

  • 2-4 weeks: 50% refund less 10% admin fee 

  • Less than 2 weeks: No refund. (exceptions may apply at management discretion).

Private Prenatal Classes
  • 7+ days before class: Full refund less 10% admin fee 

  • Less than 5-7  days: 50% refund less 10% admin fee

  • Rescheduling may be available depending on instructor availability.

 
Postnatal Home Visits
  • 48+ hours’ notice: Full refund. 

  • Less than 24 hours notice: 50% refund less 10% admin fee

  • Less than 4 hours notice: no refund or reschedule possible under same booking

  • Refunds not available for visits included in package deals.

  • Rescheduling may be available depending on availability

 

Midwife Home Visits that are prepaid or included as part of a Beloved Bumps package (such as the 4-Week Prenatal Course or Complete Support Package) are non-transferable and non-refundable under all circumstances.

It is the responsibility of the client to contact Beloved Bumps once their baby is born to arrange the Midwife Home Visit. Appointments are subject to availability, and we recommend reaching out as soon as possible after birth to secure a suitable time.

If the client does not schedule the visit within six weeks postpartum, the inclusion will be considered forfeited, and no refund or alternative service will be provided



All First Aid Classes
  • 6+ weeks before: Full refund.

  • Less than 4 weeks notice:  50% refund less 10% admin fee 

  • Less than 7 days: No refund.

Helper & Speciality Classes 
  • 2 weeks before: Full refund

  • 2–7 days before: 50% refund less 10% admin fee

  • Less than 48 hours: No refund.

Rescheduling
  • One-time rescheduling permitted per booking, subject to availability.

  • If rescheduling isn’t possible, you may choose to upgrade to a private session at an additional cost.

  • Bookings non-transferable (exception may apply) 

7. Health & Safety Policy

To ensure the safety of our clients (especially pregnant and postpartum women), Beloved Bumps reserves the right to switch to virtual delivery in cases of illness, outbreak, or other public health concerns.

If you are unwell or have symptoms of an infectious condition, please inform us immediately. Virtual attendance will be offered where possible.

8. Photography & Media

Photos or videos may be taken during classes for marketing and social media purposes.
If you prefer not to appear in photos or videos, please email info@belovedbumps.sg or inform your instructor before the session.

9. Privacy & Data Collection

Beloved Bumps values your privacy. We collect only the information necessary to deliver our services and will never share your data with third parties without consent.
For full details, please refer to our Privacy Policy.

10. Partner Services

When attending classes or consultations run by our partner practitioners, please note that their own terms and privacy policies apply. Beloved Bumps is not responsible for their services, fees, or outcomes.

11. Contact Us

For any questions regarding these terms or your booking, please contact us:
📧 info@belovedbumps.sg
📞 +65 8298 1375.